Cancellation Policy

At Asvori, we strive to process and ship your orders as quickly as possible. Please review our policy regarding cancellations below.

1. Cancellation Window

If you wish to cancel your order, you must contact us within 24 hours of placing your order.

Eligibility: Cancellation is only possible if your order has not yet been dispatched.
After 24 Hours or Dispatch: If more than 24 hours have passed, or if your package has already been handed over to our shipping partner within that timeframe, we are unable to cancel the order. As our goods are shipped from Asia, if your order is already on its way to you, cancellation is not possible. In this case, please wait until you receive the item and return it in accordance with our Refund & Return Policy.

2. How to Request a Cancellation

To ensure a swift process, please contact us immediately at info@asvori.com with the following information:

Subject line: Cancellation Request - [Your Order Number]
Body: Your full name and the item(s) you wish to cancel.

3. Refunds for Cancelled Orders

If your cancellation request is received within 24 hours and your order has not been shipped:

A full refund will be processed back to your original payment method.
You will receive a confirmation email once the refund has been initiated.
It usually takes 10 business days for the funds to appear in your account, depending on your bank.

4. Statutory Rights

This Cancellation Policy does not affect your statutory rights under the European Consumer Rights Directive and applicable Dutch consumer protection laws, including your legal right of withdrawal.

5. Contact Information

Business name: Brighter Tomorrow
Trade name: Asvori
Business Email: info@asvori.com
Contact form: Contact us
Business Phone: +1 307 209 5528
Business Registration: 93762038 (Chamber of Commerce Number)
Tax Number: NL005041808B13

Customer Service (Opening Hours):

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday and Sunday: Closed